Cancellation & Refund Policy

Last Updated: July 11, 2026

Because ThatWare AI provides instant, downloadable, and dynamically updated digital files immediately upon account activation, our operational cancellation and refund mandates are structured as follows:

1. Subscription Cancellation

You can cancel your subscription plan at any time through your account dashboard. Upon cancellation, your access to file generation engines remains functional until the active monthly billing sequence concludes.

2. Refund Rules (No-Refund Framework)

All sales are final. Because provisioning access instantly delivers digital properties and consumes API computational overhead, we do not offer refunds, partial prorations, or cash credits for active or unused cycles. Please review plan parameters thoroughly prior to confirming your payment gateway transaction.

3. Chargebacks and Billing Discrepancies

If you suspect a double-billing error on your card statement, submit an error ticket to info@thatware.co within 7 business days. Valid system bugs will be corrected and credited back via Razorpay.