Last Updated: October 2026

Welcome to ThatWare AI

These Terms of Service (“Terms”) govern your access to and use of ThatWare AI, including the website at thatware.ai, user accounts, workspaces, subscriptions, reports, generated files, scoring systems, AI-readiness tools, and related services.

ThatWare AI is powered and operated by ThatWare LLP (“ThatWare,” “ThatWare AI,” “we,” “our,” or “us”).

By creating an account, purchasing a subscription, accessing the platform, or otherwise using ThatWare AI, you agree to these Terms.

If you do not agree to these Terms, you should not use the platform.

1. About ThatWare AI

ThatWare AI is an AI Readiness, Visibility and Entity Intelligence Platform.

The platform may provide functionality including:

AI Stack generation
ai.txt
llms.txt
ai-manifesto.json
vector-feed.xml
semantic-sitemap.xml
AVM and Advanced AVM
VEM and Advanced VEM
GEO Readiness Score
Entity Clarity and Entity Score
AI Intelligence Layer
Brand Authority & Knowledge Registry
Website analysis
Structured knowledge generation
AI-readiness reporting
Other related functionality introduced over time

Our services are designed to help users analyze, structure, and improve digital information for modern search and AI-driven discovery environments.

2. Eligibility

You may use ThatWare AI only if you:

Are legally capable of entering into a binding agreement
Are authorized to act on behalf of the organization you represent
Provide accurate account information
Use the platform in accordance with applicable law
Comply with these Terms

If you use ThatWare AI on behalf of a company or other organization, you confirm that you have authority to bind that organization to these Terms.

3. Account Registration

Some features require a ThatWare AI account.

You agree to provide accurate, current, and complete registration information.

You are responsible for:

Maintaining the confidentiality of your login credentials
Protecting access to your email and authentication methods
Activities performed through your account
Informing us promptly if you suspect unauthorized access

You may not share credentials in a manner that circumvents account, workspace, user, or subscription limitations.

4. Account Verification

ThatWare AI may require email verification, one-time passwords, authentication checks, or other account-security measures.

Verification codes:

Are intended only for the recipient
May expire after a limited period
Should not be shared with another person
May be invalidated for security purposes

We may restrict access when account verification cannot be completed successfully.

5. Subscription Plans

ThatWare AI may offer free, paid, and customized plans.

Current standard plans may include:

Freemium

Designed as the introductory AI-readiness tier.

Typical allowance:

1 website
ai.txt

Boost

Designed for growing organizations requiring expanded foundational AI readiness.

Typical allowance:

2 websites
ai.txt
llms.txt

Hyper-Intelligence

Designed for organizations requiring the complete standard AI Stack.

Typical allowance:

3 websites
ai.txt
llms.txt
ai-manifesto.json
vector-feed.xml
semantic-sitemap.xml

Bespoke Enterprise

Designed for organizations requiring customized website allowances, technical architecture, AI assets, workflows, integrations, or support.

Bespoke services may be governed by additional proposals, statements of work, order forms, or enterprise agreements.

Plan Terms

The current features, limits, and prices shown during checkout or within the platform will govern your subscription.

We may introduce, modify, rename, or discontinue plans or features from time to time, subject to applicable law and existing contractual commitments.

6. Website Limits

Subscription plans may limit the number of websites, domains, properties, or resources that can be associated with an account.

You may not intentionally circumvent these limits by:

Repeatedly replacing domains solely to avoid plan limits
Creating duplicate accounts
Manipulating URLs
Sharing an account between unrelated organizations
Using technical methods intended to bypass subscription controls

Additional website capacity may require an upgrade or Bespoke Enterprise arrangement.

7. Fees and Payment

Paid services must be paid in accordance with the pricing presented during checkout, on an order form, or in a separate agreement.

Applicable fees may include:

Subscription charges
Enterprise fees
Implementation charges
Additional website allowances
Custom development or integration charges
Applicable taxes

ThatWare’s public FAQs state that its broader business generally works with upfront payment arrangements and supports several payment methods. Thatware

For ThatWare AI, however, the pricing and payment terms shown at checkout should control.

8. Payment Processing

Payments may be processed using third-party payment providers such as Razorpay.

Payment providers operate under their own contractual and privacy terms.

ThatWare AI may receive transaction-related information including:

Payment status
Transaction identifier
Order identifier
Amount
Currency
Subscription information

We do not intend to store full payment-card details on ThatWare AI servers.

9. Subscription Activation

Unless otherwise stated, paid plan entitlements may become available after successful payment confirmation.

Freemium access may become available after successful account registration and verification.

Enterprise or Bespoke services may require:

Consultation
Proposal approval
Contract execution
Technical onboarding
Additional implementation steps

10. Renewals

If a subscription is expressly described as automatically renewing during checkout, it will renew according to the displayed billing cycle unless canceled in accordance with the cancellation terms presented to you.

If automatic renewal is not offered or displayed, you will not be charged on an automatic-renewal basis.

The production interface and billing system should clearly identify whether a plan is:

One-time
Monthly recurring
Annual recurring
Manually renewable

before these Terms are published.

11. Cancellation

You may cancel an eligible subscription through the functionality provided in your account or by contacting ThatWare AI support.

Cancellation ordinarily prevents future renewals.

Unless otherwise stated:

Cancellation does not automatically reverse prior charges
Existing access may continue until the end of the paid billing period
Certain data may remain temporarily available before deletion or expiry

Any specific cancellation rules displayed during purchase form part of these Terms.

12. Refunds

Refund eligibility is governed by the ThatWare AI Refund Policy in effect when the relevant purchase was made.

Nothing in these Terms limits refund or cancellation rights that cannot legally be excluded under applicable consumer or commercial law.

For enterprise engagements, the applicable order form or agreement may establish separate refund or cancellation terms.

Recommended internal link: View Refund Policy →

13. Website Analysis Authorization

By submitting a website, domain, URL, sitemap, knowledge source, or digital property to ThatWare AI, you represent that:

You own the property, or
You have authorization to analyze it, or
The information is publicly available and your use is lawful

You authorize ThatWare AI to access and process reasonably available information from the submitted property for the purpose of delivering requested functionality.

This may include analysis of:

Public webpages
Metadata
Internal links
Sitemaps
Structured data
Textual content
Public files
Public organizational information

14. Content You Provide

You retain responsibility for information submitted through the platform.

This may include:

Organization information
Brand information
Founder information
URLs
Knowledge sources
Research
Frameworks
Credentials
Products
Services
Authority signals
Digital profiles

You represent that you have the necessary rights and permissions to submit such information.

You should not upload confidential, restricted, personal, or third-party material unless you have authority to process it through ThatWare AI.

15. Accuracy of User Information

You are responsible for ensuring that submitted information is accurate.

ThatWare AI may generate structured assets based on the information you provide.

Incorrect input may therefore produce incorrect or incomplete output.

You should review:

Brand information
Entity relationships
Leadership details
Service descriptions
URLs
Authority claims
Credentials
Generated files

before deployment.

16. AI-Generated Outputs

ThatWare AI uses automated systems to analyze information and generate files, scores, reports, recommendations, and other outputs.

These may include:

AI-readiness files
Structured data
Entity relationships
Scores
Reports
Recommendations
Content classifications
Semantic mappings

Automated outputs may contain errors, omissions, outdated information, or interpretations that require human review.

User Responsibility

You are responsible for reviewing generated outputs before:

Publishing them
Deploying them
Using them in production
Relying on them for commercial decisions
Presenting them as authoritative

17. No Guarantee of AI Visibility

ThatWare AI does not guarantee that any external platform will:

Crawl your website
Index your content
Retrieve your information
Mention your brand
Cite your website
Rank your pages
Recommend your organization
Display your content in an AI answer
Improve traffic or revenue

AI platforms and search engines independently determine how information is crawled, processed, retrieved, ranked, cited, or represented.

ThatWare AI helps improve readiness, structure, clarity, measurement, and accessibility. It does not control independent AI platforms.

18. Scores Are Analytical Indicators

ThatWare AI may provide scores including:

GEO Readiness Score
Entity Score
AI Readiness Score
AVM metrics
VEM metrics
Authority measures
Retrieval measures

These scores are analytical indicators based on ThatWare AI methodologies.

They should not be interpreted as:

Official Google metrics
Official OpenAI metrics
Official scores from another AI provider
Guarantees of rankings
Guarantees of citations
Guarantees of commercial outcomes

Scores may change as:

Methodologies evolve
Website information changes
External platforms change
Additional data becomes available

19. Emerging Standards

Some ThatWare AI assets may relate to new or emerging approaches to machine-readable web infrastructure.

Not every external AI platform necessarily supports, recognizes, or uses every generated file or convention.

Where ThatWare AI provides proprietary assets, they should be identified as ThatWare AI formats rather than represented as universally adopted standards.

20. Platform Intellectual Property

Except for user-provided content and third-party materials, ThatWare AI and its underlying technology may include proprietary:

Software
Algorithms
Interfaces
Designs
Frameworks
Scoring systems
Methodologies
Documentation
Reports
Databases
Workflows
Taxonomies
Research
Branding

These materials are owned by or licensed to ThatWare LLP and are protected by applicable intellectual-property laws.

ThatWare’s public materials also identify existing protected technologies, frameworks, trademarks, and intellectual-property registrations associated with its wider business. Thatware

Nothing in these Terms transfers ownership of the ThatWare AI platform to you.

21. License to Use ThatWare AI

Subject to compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use ThatWare AI for your authorized internal business purposes.

You may not:

Resell access without authorization
Reverse engineer the platform
Copy proprietary software
Extract protected source code
Circumvent subscription restrictions
Reproduce proprietary scoring systems
Use the platform to build a materially competing system through unauthorized extraction

Enterprise or reseller rights require a separate written agreement.

22. Generated Assets

Subject to applicable plan terms, users may use generated website-specific outputs for the websites they are authorized to manage.

This may include:

ai.txt
llms.txt
ai-manifesto.json
vector-feed.xml
semantic-sitemap.xml

and other user-specific generated assets.

Your rights to these outputs do not transfer ownership of:

ThatWare AI software
Proprietary generation methods
Scoring methodologies
Frameworks
Underlying templates
Algorithms
Platform architecture

23. Feedback

If you voluntarily provide feedback, suggestions, or ideas about ThatWare AI, you permit us to use that feedback for product development and improvement without an obligation to compensate you.

This does not grant us ownership of your confidential business information.

24. Acceptable Use

You agree to use ThatWare AI lawfully and responsibly.

You may not use the platform to:

Violate applicable laws
Misrepresent another organization
Impersonate another person
Publish knowingly false credentials
Fabricate authority signals
Generate deceptive business identities
Infringe intellectual-property rights
Distribute malware
Attempt unauthorized access
Circumvent security controls
Scrape the platform at abusive scale
Interfere with platform operation
Abuse APIs or infrastructure
Conduct fraudulent activity
Manipulate AI systems through deceptive or malicious practices

ThatWare’s broader ethics policy likewise states that its AI-first approach should be based on usefulness, clarity, authority, trust, transparency, and human accountability rather than fabricated authority or misleading practices. Thatware

25. Responsible Use of AI

ThatWare AI is designed to support legitimate digital readiness and intelligence.

You must not knowingly use the platform to create:

False credentials
Fabricated citations
Deceptive entity relationships
Fraudulent organizational claims
Misleading source attribution
Intentionally manipulated evidence

Our Principle

The goal is not to game AI. It is to make legitimate information easier to understand and retrieve.

26. Third-Party Platforms

ThatWare AI may reference or interact with external:

Search engines
AI platforms
Social networks
Payment services
Public websites
Data sources
APIs
Hosting services

Third-party platforms are governed by their own terms and policies.

We do not control their:

Availability
Algorithms
Ranking systems
Retrieval systems
Citation decisions
API behavior
Platform policies

Changes by third-party services may affect ThatWare AI functionality or results.

27. Service Availability

We aim to provide a reliable platform but do not guarantee uninterrupted availability.

Access may occasionally be affected by:

Maintenance
Infrastructure outages
Security incidents
Software updates
Third-party failures
Internet disruptions
Force majeure events
Technical problems

Where reasonably practicable, planned maintenance may be communicated in advance.

28. Platform Changes

AI and search technologies change rapidly.

ThatWare AI may therefore:

Add features
Remove features
Modify workflows
Update scoring methodologies
Change file structures
Improve algorithms
Modify user interfaces
Introduce new products
Retire outdated functionality

Material changes affecting paid contractual rights will be handled in accordance with applicable law and relevant agreements.

29. Beta and Experimental Features

Some functionality may be identified as:

Beta
Experimental
Preview
Early Access

Such functionality may:

Change frequently
Produce incomplete results
Become temporarily unavailable
Be discontinued
Have additional limitations

Experimental functionality should not be relied upon for critical production decisions without independent review.

30. Suspension of Access

We may temporarily restrict or suspend access when reasonably necessary to:

Protect platform security
Investigate suspected misuse
Prevent fraud
Address unpaid amounts
Respond to legal requirements
Stop violations of these Terms
Protect other users or infrastructure

Where appropriate and legally permitted, we may provide notice and an opportunity to remedy the issue.

31. Termination

You may stop using ThatWare AI at any time.

We may terminate an account when:

These Terms are materially violated
The platform is used unlawfully
Fraudulent activity is detected
Security is threatened
Required payments remain unpaid
Continued access creates material risk

Termination does not eliminate obligations that accrued before termination.

Sections intended by their nature to survive termination will remain effective.

32. Data After Termination

Following termination or account closure:

Platform access may cease
Generated reports may become unavailable
Stored data may be deleted according to our retention practices
Legally required records may be retained
Certain backups may persist temporarily

Users should export important assets before terminating an account where export functionality is available.

33. Disclaimer of Warranties

To the maximum extent permitted by applicable law, ThatWare AI is provided on an “as available” and “as is” basis.

We do not warrant that:

The platform will always be uninterrupted
Every output will be error-free
Every website can be fully analyzed
Every third-party platform will recognize generated assets
Scores will remain unchanged
Recommendations will achieve a particular result
AI platforms will cite or recommend your organization

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

34. Limitation of Liability

To the maximum extent permitted by applicable law, ThatWare AI and ThatWare LLP will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the platform.

This may include loss of:

Revenue
Profits
Business opportunities
Search visibility
AI visibility
Data
Reputation

Any contractual liability cap should be finalized with legal counsel and stated here before publication.

Recommended commercial structure

For paid subscriptions, counsel may consider limiting aggregate liability to fees paid by the customer during a defined period before the event giving rise to the claim, except where such limitation is prohibited by law.

Do not publish a specific liability cap until counsel approves it.

35. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ThatWare AI and ThatWare LLP harmless from third-party claims arising from:

Your unlawful use of the platform
Content you submit without authorization
Infringement caused by your submitted material
Misrepresentation of organizational information
Violation of these Terms

Enterprise agreements may contain separate indemnification provisions.

36. Privacy

Use of ThatWare AI is also governed by the ThatWare AI Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, secured, retained, and shared.

CTA: Read Privacy Policy →

37. Intellectual Property Complaints

If you believe content processed or displayed through ThatWare AI infringes intellectual-property rights, contact us with sufficient information to investigate the claim.

Please provide:

Your name
Contact details
Identification of the protected work
Location of the allegedly infringing material
Basis of your claim
Evidence of ownership or authorization

38. Governing Law

These Terms should be governed by the laws of India, subject to any mandatory rights that apply based on the user’s jurisdiction.

The appropriate exclusive or non-exclusive court jurisdiction and dispute-resolution provisions should be confirmed by ThatWare LLP’s legal counsel before publication.

Because ThatWare’s public materials identify the business as an Indian LLP with operations in West Bengal, India, an India-based governing-law clause is commercially consistent, but the exact forum should be legally confirmed. Thatware

39. Enterprise Agreements

If you enter into:

An enterprise agreement
Order form
Data processing agreement
Statement of work
Reseller agreement
Custom implementation agreement

and its terms conflict with these general Terms, the specific written agreement will control for the relevant service to the extent of that conflict.

40. Changes to These Terms

We may update these Terms as:

The platform evolves
Features change
Laws change
New products are introduced
Business practices change

The Last Updated date will identify the latest revision.

If a change materially affects existing paid users, additional notice may be provided where legally required.

41. Entire Agreement

These Terms, together with applicable:

Privacy Policy
Refund Policy
Order forms
Enterprise agreements
Data processing agreements
Other expressly incorporated policies

constitute the agreement governing use of ThatWare AI for the relevant service.

42. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

43. No Waiver

A failure by ThatWare AI to enforce a provision of these Terms does not constitute a waiver of the right to enforce it later.

44. Contact Us

Questions about these Terms may be directed to:

ThatWare AI
Powered by ThatWare LLP

General: info@thatware.co

For the production site, I recommend establishing:

legal@thatware.ai

for contractual and legal correspondence.

Terms at a Glance

For better UX, place six summary cards immediately below the hero.

Use the Platform Responsibly

Use ThatWare AI only for lawful, authorized purposes.

Your Content Remains Your Responsibility

Review organizational information and generated assets before publication.

AI Outputs Require Human Review

Automated files, scores, and recommendations may require validation.

No Artificial Visibility Guarantees

We cannot guarantee rankings, AI citations, mentions, or recommendations.

Plans Have Defined Limits

Website allowances and features depend on your selected subscription.

Your Privacy Matters

Personal-data processing is governed by the ThatWare AI Privacy Policy.